Privacy Policy

1. Introduction

This Privacy Policy explains how CourtNexa ("CourtNexa", "we", "us") handles personal data collected through this website and through the CourtNexa platform while it is in private beta with selected clubs.

CourtNexa is currently pre-launch. Where a club uses the platform, the club is generally the controller of its member data and CourtNexa acts as a processor on the club's instructions under a separate agreement.

2. Data we collect

Depending on how you interact with us, we may collect:

• Contact details you provide when applying for the private beta or booking an introduction call, such as name, club, role, email address and phone number.
• Correspondence you send us, including emails and meeting notes.
• Basic technical information from your visit to this website, such as browser type, device type and pages viewed.
• Where your club uses the platform: account, booking, membership, program and payment-related records processed on the club's behalf.

3. How we use personal data

We use personal data to:

• Respond to enquiries and arrange private beta introduction calls.
• Assess whether a club is a suitable beta partner and to run the beta programme.
• Provide, operate, support and improve the CourtNexa platform.
• Maintain the security and integrity of our services.
• Meet legal and regulatory obligations.

4. Legal bases

Where applicable law requires a legal basis for processing, we rely on our legitimate interests in operating and improving CourtNexa, on steps taken at your request before entering into a contract, on the performance of a contract, and on consent where consent is required.

5. Sharing and service providers

We do not sell personal data. We share personal data with service providers who help us operate the business and the platform, such as cloud hosting, scheduling and communication tools, and payment providers where payments are in scope.

Scheduling for introduction calls is currently handled through an external scheduling provider, and information you submit there is also subject to that provider's own privacy terms.

We may disclose personal data where required by law or to protect our rights.

6. Retention

We keep personal data for as long as needed for the purposes described in this policy, and thereafter as required by law. Club data processed on behalf of a beta club is retained according to the agreement with that club.

7. Security

We apply access controls and use managed infrastructure with encrypted transport. No system can be guaranteed to be completely secure. Our security practices are reviewed with each beta club as part of onboarding.

8. International transfers

Personal data may be processed in countries other than your own. Where such transfers occur, we take steps intended to ensure an appropriate level of protection in accordance with applicable law.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of your personal data, and to data portability. If your data is processed by CourtNexa on behalf of a club, please contact the club first; we will support the club in responding.

To exercise a right in relation to data we control, contact privacy@courtnexa.com.

10. Cookies and similar technologies

This website uses only what is necessary to serve the site. No third-party advertising or tracking service is configured at the time of writing. If analytics or marketing tools are added, this policy will be updated before they are enabled.

11. Children

This website is intended for club operators and staff. Where a club processes junior member data through the platform, that processing is governed by the agreement between CourtNexa and the club.

12. Changes to this policy

We may update this policy as the platform develops. The date at the top of this page shows when it was last revised.

13. Contacting us

General enquiries: hello@courtnexa.com. Privacy enquiries: privacy@courtnexa.com.